PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from strawberry-and-chocolate.com (the “Site”).
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase from our shop, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.
When you browse our shop, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.
Email marketing (where applicable) : With your permission, we may send you emails about our shop, new products and other updates.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, etc…), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We use cookies and other tracking technologies in the following categories described in the table below.
| Analytics | These cookies help us understand how our sites are performing and being used. These cookies may work with clear gifs included in emails we send to track which emails are opened and which links are clicked by recipients. | Google Analytics | See ‘your choices’ below. Google Analytics uses its own cookies. You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our site by downloading and installing a browser plugin available here. |
| Essential | These cookies are essential to provide you with services available through our sites and to enable you to use some of their features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services. | See ‘your choices’ below. | |
| Performance | These cookies enhance the performance and functionality of our sites. | Google Tag Manager | See ‘your choices’ below. |
| Social | These cookies allow you to share content in our sites that you find interesting through third party social media providers. These cookies may also be used for advertising purposes. | See ‘your choices’ below. |
ARTICLE 2 – CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we will assume that you consent to our collection and use of your information for this purpose only.
If we ask you to provide your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.
How can I withdraw my consent?
If, after you have given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@strawberry-and-chocolate.com or by mail at :
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you breach our Terms and Conditions.
ARTICLE 4 – WORDPRESS AND INTERNET O2SWITCH
Our shop is powered by WordPress Inc. https://wordpress.com/
Our shop is hosted on the O2SWITCH data base, Chem. des Pardiaux, 63000 Clermont-Ferrand, France. They provide us with the online e-commerce platform that allows us to sell our services and products to you. Your data is stored on a secure server protected by a firewall.
ARTICLE 5 – Payment
You can find more information on the payment options page.
ARTICLE 6 – SERVICES PROVIDED BY THIRD PARTIES
Generally, the third party providers we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us. We share your Personal Information with third parties to help us use your Personal Information, as described above.
For exemple, we use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.
Keep in mind that some providers may be located or have facilities located in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information used to complete the transaction may be disclosed under United States law, including the Patriot Act.
Once you leave our shop site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions of Sale and Use.
Links
You may leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
ARTICLE 7 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed in an inappropriate manner.
If you provide us with your credit card information, it will be encrypted through the use of Secure Sockets Layer (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
ARTICLE 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.
ARTICLE 9 – HOW DO WE USE YOUR PERSONAL INFORMATION ?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to :
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
ARTICLE 10 – BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
ARTICLE 11 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so you will know what information we collect, how we use it, and under what circumstances we disclose it, if any.
If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
ARTICLE 12 – QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, amend or delete any personal information we have about you, make a complaint, or if you simply want more information, contact our Privacy Standards Officer at
contact@strawberry-and-chocolate.com or
by post at Strawberry and Chocolate, 17271 Street Dupont Highway, Harrington, Delaware 19952, United States